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FAQ

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  • QHow long will we receive a response after we send you the inquiry?
    A We will reply to you within 24 hours after receiving the inquiry on weekdays.
  • QAre you a direct manufacturer or a trading company?
    A We are a manufacturer.
  • QWhat products can you provide?
    A We produce stainless steel vacuum vessels such as insulated cups and kettles.
  • QWhat application areas are your products mainly involved in?
    A Our product belongs to daily necessities and is suitable for various occasions such as traveling, working, and home use.
  • QCan you make customized products?
    A

    We can customize products according to customer needs.

  • QHow is your company's production capacity?
    A

    We have one automatic assembly line, two regular assembly lines, and four packaging assembly lines. The annual production capacity is 6 million units.

  • QHow many employees do you have in your company, including how many technical personnel?
    A

    The company currently has over 150 employees, including 6 professional technicians and 2 engineers.

  • QHow does your company ensure product quality?
    A

    1. We have a complete set of product testing equipment, and all new products need to be tested and qualified;

    2. When raw materials enter the factory, we have dedicated inspectors to conduct spot checks. If there are any abnormal situations, we make a judgment within 24 hours;

    3. During the production process, we have process inspectors to track and inspect, and issue inspection reports for each process;

    4. Before the finished product is shipped, we conduct a full inspection of the product. All products with quality issues are not allowed to leave the factory.

  • QWhat is the payment method?
    A

    When quoting, we will confirm with you the transaction method, FOB, CIF, CNF or other options. When producing in bulk, we usually make a 30% advance payment and then pay the remaining balance upon presentation of the bill of lading. Most of our payment methods are T/T.

  • QHow are the goods shipped to customers?
    A

    We usually ship by sea freight. Of course, if the customer's goods are urgent, we can also air freight them. Yiwu Airport and Hangzhou Xiaoshan Airport are both very close to us.

  • QWhere are your goods mainly exported to?
    A

    Our products are mainly exported to countries such as Japan and South Korea.